Star Auto Authority
847-816-0011
600 Lakeview Parkway
Vernon Hills, IL 60061
42.236491 -87.950939
http://starautoauthority.mechanicnet.com/
4.85/5.00 average rating
475 reviews
[ Write a Review ]

  Al 06/23/2016
I've been taking my vehicle here for years and will continue to do so. They do everything possible to make sure I'm satisfied with their performance.
  Joseph 06/23/2016
  Marilyn 06/23/2016
Star Auto Authority is by far, my favorite auto shop! The staff are friendly and professional, the service fast and thorough, the shop and waiting area are always so clean and their courtesy driver and cars so appreciated! I have and will continue to recommend Star Auto Authority to my friends and family.
  Thomas 06/22/2016
Shop Comment
Can't beat 5 Stars!
  Stacey 06/02/2016
The service department was great! No complaints whatsoever. I was able to get a loaner at the last minute. Carie was great. She always got back to me quickly & was very friendly. Also, the head of the service department (I forgot his name), was also very nice. He explained everything he did & also what else needs to be done in the future. I was very happy with the service.
Shop Comment
So glad to hear we on top of your service visit. We will be sure to keep the great work. Thank you for the review. Mike
  Debbie 05/23/2016
I just love coming here the customer service is so great! The work is done within the estimated time and done correctly! I love the customer waiting area and it is always so clean. thanks guys!
Shop Comment
Thank you Debbie for the kind words. Mike
  Preston 05/19/2016
The service writer did a great job in explaining what they would check and do on my car. On check out all was also explained. It was all well done and the car was very clean on pick up. A loaner was also available.
Shop Comment
I am glad to hear your experience was smooth. Look forward to helping you again. Mike
  Jason 05/19/2016
Shop Comment
Can't beat 5 stars!
  Sheryl 05/12/2016
Our recent visit to Star Auto Authority was to replace the battery. Our service manager, Chris Gora, inspected the engine prior to the battery replacement to make certain that there was no other problem causing problems for the battery. We were very surprised at the speed and the reasonable cost for the service. We have been to Star Auto in the past and will continue to return for their trustworthy and top-notch service. cost. We Will come Oouragain.
Shop Comment
As you noted, we go to great lengths insuring we replace only the needed parts. anyone can guess but that always costs more. Mike
  Lynne 05/12/2016
Always very thorough and proactive with suggesting what service I need to keep my car running efficiently as well as prolonging the life of the parts.
Shop Comment
We will be sure to keep the "always" in every service request. Mike
  Allen 05/12/2016
Shop Comment
5 Stars!!!
  Greg 05/12/2016
Thank you so much
Shop Comment
You are welcooe, thank you for the great review.
  Vernon 05/05/2016
Star Auto: We were referred to you by a friend a few years ago. every single appointment has gone well and SA has done everything it promised to do. It is convenient for us to use and we always get an appointment at a time which works well for us. all of the repairs performed have been well done. sounds like a commercial, i know, but Star Auto does deliver on what it promises, every time. i refer SA to my friends all the time. Vernon Morgan
Shop Comment
Vernon, thank you for taking the time to write such a glowing review. We will be sure to keep it up! Mike
  Vernon 04/28/2016
Star is always accessible to my time frame. they are always professional and courteous. i have never had a bad experience when bringing my cars to them for repairs. i recommend Star to all my friends. Vernon Morgan
Shop Comment
Wonderful Vernon! Thank you.
  Steve 04/28/2016
I recently worked with Kaleb on two pre-purchase inspections and some repair work. Very easy to work with and very convenient location for me. I have used this shop in the past as well and they really did a great job for me.
Shop Comment
Thanks Steve. I'll relay your comments on to Kaleb. --Mike
  Berry 04/28/2016
Star Auto Authority has done a super great job in servicing my Subaru Outback, and also make it function and run better. Star Auto Authority always fixed my car a lot better than the Subaru Dealership. Star Auto Authority car service team is great!
Shop Comment
Berry--Thank you. We very much appreciate your business. --Mike
  Mark 04/28/2016
Excellent service as always! Love the washed and vacuumed car!
Shop Comment
5 stars--Thanks Mark --Mike
  Frank 04/22/2016
Significantly better than my last visit. The process flowed much more like expected and as described. Also, the work done was great and the car was cleaned (which is always a nice surprise.)
  Steve 04/21/2016
Great job, on time, loaner readily available, very clear workplace.
Shop Comment
Thanks so much, Steve! --Mike
  Jose 04/21/2016
I normally work on my own car since an honest shop is not only hard to find but expensive. I ended up going to Start Auto because I needed some insurance work and I ended up having them do so much more. They are honest, thorough and competitive on price. Highly recommended.
Shop Comment
Awesome. --Mike
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