Star Auto Authority
600 Lakeview Parkway
Vernon Hills, IL 60061
42.236491 -87.950939
4.85/5.00 average rating
475 reviews
[ Write a Review ]

  Maurice 03/08/2018
Shop Comment
5 stars!
  Troy 02/22/2018
I will be here for 3 years and every time I need auto care, I?m coming to Star Auto.
Shop Comment
Thank for you for your confidence in us Troy! Bill
  Heather 02/19/2018
Star Auto's staff is terrific. Their work is dependable. And I always appreciate having a rental car so I can keep going with my busy lifestyle while work is happening on my vehicle. They never miss a beat- and neither do I.
Shop Comment
Thank you Heather. Grab a complimentary loaner and leave the the car repairs to us! Bill
  Paul 02/01/2018
From the outset Kaleb and Bill made this a first class experience. They were transparent and provided a complimentary second opinion on a diagnosis and repair quote from another provider. They accomplished twice the repair to the front suspension (upper and lower control arms versus upper only on the dealer quote ) and did a masterful detailing job to make my 2006 model car look like new!....all for over $1,000 less. Service Excellence personified!!!
Shop Comment
Thank you Paul. We are always happy to provide complimentary second opinions. In most cases Star can provide a better value than many other repair facilities. We also believe our Detailing Services are second to none. Enjoy that beautiful Audi! Bill
  Cherie 02/01/2018
As always, quick, efficient, super friendly
Shop Comment
We are always here for you! Thank you, Bill
  Lora 02/01/2018
The best car service I ever been to! Clean place super nice people! And they even give you a ride home while you car is being fixed and come back and get you when care is done! Great coffee. And cookies!
Shop Comment
Thank you! you can't beat "The Best". Bill
  Ray 01/25/2018
I am long overdue in documenting my praises for Star Auto. I have been doing business with them for nearly 7 years. Often I would start getting a new car serviced by the dealer, but eventually I would become disappointed. That is how I started coming to Star. Because of that situation I have had a chance to compare Star Auto service to that of other establishments. In nearly every important attribute Star is best. Their maintenance and repair work is excellent. If something is not right, they will fix it without hesitation. Their body work is peerless. The results are simply stunning. The expertise of the advisors is peerless. I learn something new almost every time I come. They take the time to get to know you by name, from the owner to the staff. They go way beyond other establishments in cleaning your car after a visit. They hand wash the car and clean the inside as well as the outside. The first vehicle I brought to Star had almost 100,000 miles on it. Today it has nearly 168,000 miles and still runs, and looks, great. The second vehicle I brought to them had nearly 50,000 miles on it. Today it has almost 114,000 miles and still looks new. They also serviced other vehicles we no longer own. We have used Star Auto to perform repairs after accidents and it has been great to have someone on our side to deal with insurance companies when they thought more needed to be done than the adjuster did. The bodywork and paint jobs were jaw droppingly beautiful. I could go on, but I hope you get the idea now. In the auto repair and maintenance world they are a Star.
Shop Comment
WOW! So nice to hear all the positive feedback. Thank you, Bill
  Mark 01/25/2018
As always, our Land Rover was repaired correctly, first time as always. There is NEVER a problem with a "go back". Cant go wrong with these guys. Plus they make everything easy and painless for the customer including big loaner fleet.
Shop Comment
Thank you Mark. Bill
  John 01/25/2018
Shop Comment
5 more stars! Thank you, Bill
  Terry 01/18/2018
Shop Comment
Thank you for the 5 stars!
  Paul 01/12/2018
Shop Comment
Thank you for the 5 stars!
  Elizabeth 01/11/2018
They have reliably serviced our car since they have opened and we've been very happy with everything.
Shop Comment
That is a very long time? Wow! Thank you, Bill
  Kurt 01/07/2018
Shop Comment
Thank you for the 5 stars!
  Eugene 01/04/2018
always, follow up on my requests, completed on time, in and out. Just the way it was meant to be.
Shop Comment
That is the way we like it! Bill
  Sandra 12/29/2017
Great service all the time! Time is well taken to explain everything.
Shop Comment
You can count on us! Thanks, Bill
  Philip 12/21/2017
Shop Comment
Thank you for the 5 stars!
  Marilyn 12/14/2017
The professional, friendly and honest service provided by Star Auto Authority makes them my #1 choice for any car service! I highly recommend Star Auto Authority!
Shop Comment
Thank you Marilyn! We appreciate your loyalty. Bill
  Mark 12/08/2017
Outstanding customer service. Work was performed as promised in a clean environment with friendly and efficient staff.
Shop Comment
That's out goal! Thank you Mark Bill
  Alice 12/07/2017
Excellent service!
Shop Comment
Thank you Alice! Bill
  Lucie 11/30/2017
Diagnosed and fixed problem in good time.
Shop Comment
That's our goal! Bill
Total page: 24
Previous   1   2  3  4  5  6  7  8  9  10  ...   Next

Records per page: